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Concept Walk-Through – Brown County Leader Network

I updated the overview presentation (Jan 10, 2023).

Expanded on the description of the variation principle, and referenced the secular and non-secular approaches.

Variation is a natural part of creation. The quality profession supports a secular approach to improvement. The Taguchi Loss Function validates that the closer a product or service gets to the ideal or target, the higher the quality and the lower the cost to the individual and society.

Plan, Do, Study, Act (PDSA) Examples

• PDSA – Everyday life – 5-minute video
• PDSA – Quality Tools for Children – an Example of someone explaining their application success story
• PDSA applied within the HealthCare Industry – Institute for Healthcare Improvement
• American Society for Quality – PDSA plus QTools
• Total Quality Transformation – Framework plus PDSA examples – See Planned Change – Education Example

Plan, Do, Check, Act (PDCA)

• International Organization for Standardization (ISO) – PDCA. The PDSA can also be referenced as the Plan, Do, “CHECK, Act (PDCA Cycle.  The difference is “Study” refers to an assessment on variation – was it reduced or increased?

• Project Management Institute – PDCA
• PDCA – Aligned with the Project Management Institute (PMI) Body of Knowledge (PMBoK)

Deming Institute – The History and Evolution of the PDSA Cycle

• ASQ. Circling Back: Clearing up myths about the Deming cycle and seeing how it keeps evolving

Other Tools

SWOT – 3 minute generic video

What is Project Management?  Intro video

Meeting Management

Project Management is not a strength in the county.

The Project Management Institute (PMI) developed a framework and a template that can be tailored to any organization.

The file includes an older version of the model that illustrates the life-cycle of a project within the context of the Plan, Do, Check/Study, Act cycle.

Project Management Body of Knowledge (PMBOK)  – Framework

PMBOK Standards

Book Review – Excerpts

“In his new book, “Think Again: The Power of Knowing What You Don’t Know,” organizational psychologist Adam Grant explains why it’s so important for people to be humbler about their knowledge and stay open to learning and changing their minds. ”

• Confident humility is being able to say, “I don’t know and I might be wrong,” or “I haven’t figured it out yet,” which is essentially believing in yourself but doubting your current knowledge or skills.
• Barriers:
  • One is what psychologists call “cognitive entrenchment,” which is when you have so much knowledge in an area that you start to take for granted assumptions that need to be questioned.
  • A second barrier is motivation: “I don’t want to rethink; I’m comfortable with the way I’ve always done things.
  • The third reason is social. We don’t form beliefs in a vacuum. We generally end up with opinions that are influenced by and pretty much similar to the people in our social circles. So, there’s a risk that if I let go of some of my views, I might be excluded from my tribe, and I don’t want to take that risk.

Feb 2, 2021.  IU student teams available to help area nonprofits, BCD, Staff Reports

• The Student Agile Response Team, known as START, leverages the energy and skills of IU Bloomington’s students along with the leadership and guidance of faculty and staff to meet the challenges faced by local organizations.
• “The Student Agile Response Team is a safe, innovative way to connect our students with professional development opportunities at community organizations in Indiana communities,”
• The START advisory committee reviews project requests during the first week of each month. Organizations can view START skills and submit project requests at https://iucorps.indiana.edu/partners/cart.html